What Puyallup Homeowners Say About Emberly Chimney Cleaners Puyallup
We’ve been sweeping chimneys in Puyallup since 2009, and we’ve learned that a good reputation isn’t built on one perfect job. It’s built on 38,000 of them, each with a written price before we start and a photo record when we’re done. The reviews below come from real Puyallup neighbors who let us into their homes, watched us work, and decided to tell someone else about it. That’s the standard we hold ourselves to, every single visit.
Recent Reviews
“We bought our place in South Hill last fall and the inspector said the chimney ‘looked fine.’ Corrine’s crew ran a camera up the flue and showed us Class III creosote glazed solid in the smoke chamber, thick as peanut butter. They explained what we were looking at, wrote the price on the spot, and cleaned it out that morning. We got the photos and the warranty before they left.”
Sami A., South Hill, Puyallup
“Our fireplace smelled like a campfire every time it rained. Two other companies said we needed a full liner replacement for thousands. Emberly came out, scoped it with their camera, and found the real problem: a cracked crown letting water straight down the flue. They fixed the crown, sealed it proper, and showed us the before-and-after photos. Saved us a fortune and the smell’s gone.”
Renee R., Downtown Puyallup
“I called at 9 PM on a Sunday because I was panicking about a smell coming from the chimney. A real person answered. They scheduled me for Tuesday, texted when the tech was on the way, and he showed up in a clean uniform with his license number right on the badge. The flue liner had a gap where it met the smoke chamber. He showed me on the camera, gave me a written price, and fixed it. No pressure, no surprises.”
Yasmin K., Summit, Puyallup
“We’ve got a 1972 ranch in Midland with the original masonry fireplace. Corrine’s team found spalling brick above the roofline and a deteriorated flue liner with gaps you could stick a pencil through. They didn’t just quote the rebuild; they walked me through the photos frame by frame and told me which parts were urgent and which could wait until next season. That honesty is why we’ll keep calling them.”
Yolanda P., Midland, Puyallup
“After our neighbor in Edgewood had a chimney fire last winter, we got nervous and called Emberly. Their tech found a partially blocked flue from years of unseasoned fir burning, plus a damaged chimney cap that was letting raccoons nest. They swept it, installed a new Gelco cap, and gave us documentation for our insurance. The whole thing was priced in writing before they touched a tool.”
Sami A., South Hill, Puyallup
“I brought in a competitor’s quote for a liner replacement. Corrine’s team did their free second opinion, ran the camera, and found the liner was actually in decent shape. The real issue was a cracked smoke chamber parging that was leaking combustion gases. They fixed it for less than half what the other company wanted to charge. Clause 4 of the Haven Standard meant I got photos proving the work, and their 365-Day Done Right Promise gave me peace of mind.”
Renee R., Downtown Puyallup
Why Customers Trust Us
Every review above touches on the same things we hear back from Puyallup homeowners again and again: the camera doesn’t lie, the price doesn’t change, and the person who shows up is the person you expected. That’s not accidental. It’s the Haven Standard, built into how we operate since 2009.
Clause 1 of the Haven Standard requires a written price, written scope, and written warranty before any work starts. No exceptions. Clause 4 requires a documented photo record on every visit, included as standard, not sold as an upgrade. Our 365-Day Done Right Promise backs every job: if it’s not done right, we make it right. And our free second opinion on any written estimate means you never have to wonder if someone else’s scare tactic is legitimate.
We source materials through Haven’s buying network from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, specifically to keep customer prices honest. Our technicians are background-checked, uniformed, and assigned by name. You’ll get a text when they’re on the way. And when you call (253) 323-5667, a live person answers, 24 hours a day, 7 days a week.
We’ve inspected and cleaned more than 38,000 chimneys since 2009. Each one has a written price before work started and a documented record when it was done. If you’re in Puyallup, South Hill, Midland, Summit, or anywhere in between, we’d like to add your chimney to that number. Call (253) 323-5667 and we’ll get you scheduled.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners Puyallup, serving Puyallup since 2009.